The terminal's keypad is locked. To unlock the keypad, complete the following steps:
- From the SoftPay home screen, press 8 on the keypad. (The SoftPay home screen displays the Sale, Refund, and Void options.)
- Type the password as follows:
- On the keypad, press 1, Alpha, Alpha, 6, 6, 8, 3, 1.
- Press Enter.
- Press F2 (No).