How do I perform a balance inquiry on an EBT card on my VX520? (Retail account - no tip)
- From the SoftPay home screen, press the leftmost purple key twice to access the third menu. (The SoftPay home screen displays the Sale, Refund, and Void options.)
- From the third menu, press F4 (EBT Bal Inq).
- Swipe the card or use the keypad to type the card number, then press Enter.
- Press F3 (EBT).
- Select the type of balance inquiry:
- To print a copy of the receipt for the customer, press F1 (Yes).