- From the SoftPay home screen, press the third purple key from the left once to access the Reprint menu. (The SoftPay home screen displays the Sale, Refund, and Void options.)
- Select the receipt that you want to print:
- To print the last receipt:
- Press F2 (Last Receipt). The terminal prints the merchant copy of the receipt.
- To print the customer receipt from the same transaction, press F1 (Yes).
- To print any receipt:
- Press F3 (Any Receipt).
- Use the keypad to type the invoice number of the transaction.
Note: You can find the invoice number on the receipt, above the total amount. If you do not know the invoice number, you can print a Details Report to retrieve it. For more information on printing a Details Report, please read How do I print reports on my VX520?
- Press Enter. The terminal prints the merchant copy of the receipt.
- To print the customer receipt from the same transaction, press F1 (Yes).
- To print the last receipt:
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