How to Void a transaction on my Dejavoo Z8/ Z11 terminal with a card NOT present?

Z8 - Non Touch Screen

1) From the idle prompt press the OK key to access the Main Menu.

2) Using the down arrow key highlight the word APPLICATIONS and press OK.

3) Press OK on Credit/Debit/EBT.

4) Use the down arrow to highlight HOST UTILITY and press OK.

5) Use the down arrow to highlight VOID TRANSACTION and press OK.

6) Use the down arrow to highlight the desired method to void the transaction, either by Transaction # or by     viewing all transactions in the batch then press OK.

7) When voiding by transaction number input the transaction number you wish to void from the current             batch.

8) Verify transaction is correct transaction to be voided and press OK to confirm.

9) If Void Amount is correct press OK if not correct press the X to abort the transaction.

 Void Receipt will print out

Z11 - Touch Screen

1) From the idle prompt press the OK key to access the Main Menu.

2) Using your fingertip, press the word APPLICATIONS.

3) Then press the words CREDIT/DEBIT/EBT.

4) Press the word HOST UTILITY.

5) Then tap VOID TRANSACTION.

6) Use your fingertip to highlight the desired method to void the transaction, either by Transaction # or by         viewing all transactions in the batch. 

7) When voiding by transaction number input the transaction number you wish to void from the current             batch.

8) Verify the transaction is the correct transaction to be voided and use your fingertip to tap SELECT.

9) If Void amount is correct, press OK. If not correct, then tap CANCEL to abort the transaction.

Void Receipt will print out