In order to update banking information on your account, we will need ONE of the following:
1. A VOIDED check of the NEW account with account information PRINTED. For security reasons, temporary checks with hand written information cannot be accepted.
2. An official Bank Letter confirming the Account/Routing number, and that the account is open, active and able to receive incoming debts.
Please send either of these items to Support@VizyPay.com or you can fax them to 1-800-972-6302 indicating that you need to update your banking info.
We will respond with a form that will require your signature. You can return that form to Support@VizyPay.com or you can fax it to 1-800-972-6302.
Upon receipt of your signature confirmation, your bank change will typically take effect in 1-2 business days.
Please do not close your old account until the update is complete to avoid any funding disruption!