How to Connect Swipe Simple B200 & B250 Card Readers with iOS + Android Devices

In this Article

• How to Connect your Card Reader to an iOS or Android Device
• Troubleshooting Steps for Connection Issues with iOS Devices
• Troubleshooting Steps for Connection Issues with Android Devices
• Other Important Card Reader Connection Notes

 

How to Connect your Card Reader to an iOS or Android Device

1. Charge your card reader with the enclosed USB cable. You can either connect the card reader to a computer or power adapter. A full charge may take up to two hours.
2.  Enable Bluetooth on your device
3. Press and hold the power button on the reader until a light starts flashing blue
4. Enter the SwipeSimple application. Type in an amount, then tap on Checkout
5. Agree or Ok to all permissions asked by your device
6. Tap on Select Reader, a white box will pop up with the Reader name to select
7. Then you will see “Connected”

 

iOS Connection Troubleshooting

1. Ensure that reader is on and fully charged

2. Ensure reader is not paired in Bluetooth settings

3. Ensure that permissions are enabled for SwipeSimple

   1. Open device Settings

   2. Scroll down to the bottom, where the apps on the device are listed, select SwipeSimple
   3. Ensure that Bluetooth, Microphone, and Local Network is enabled for SwipeSimple


Note: If reader still does not appear during transaction, try resetting with a paperclip


Android Connection Troubleshooting

1. Ensure that reader is on and fully charged

2. Ensure that permissions are enabled for SwipeSimple

   1. Open device Settings

   2. Go to Apps
 and select SwipeSimple
   3. Go to Permissions
      1. Ensure that all permissions are enabled (likely Location, Microphone, Storage, and Camera)
3. If reader still does not appear as option during transaction, try enabling the location on the device
   1. Open device settings and go to Location
   2. If OFF, toggle ON
   3. If ON, toggle OFF, then back ON

If reader still does not appear as option during transaction, try resetting with a paperclip


Note: it may be helpful to un-pair the reader in the Android Bluetooth settings after this reset


Other Important Card Reader Connection Notes:

The B200 and B250 Bluetooth readers can only be paired to one device at a time. Ensure the Bluetooth reader is not paired with another device. If the reader is paired to another device, please select "Forget This Device" in the Bluetooth settings and try again.