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  1. VizyPay
  2. Customer Support

Customer Support

My Account

  • What is the INVALID TIN/EIN fee on my Statement?
  • What is PCI Compliance?
  • Am I required to complete PCI Compliance?

Programs

  • Can I offer the Cash Discount Program in my state?
  • Can I still run EBT transactions while using this Cash Discount Program?
  • Cash Discount vs Surcharge Programs
  • Merchant Gift Card Guide (How to Maximize Gift Cards for Small Businesses)
  • Pros & Cons of Cash Discount Programs

Frequently Asked Questions

  • What are common decline codes?
  • I batched out without adding tips, what can I do?
  • How do I get the full Credit Number for a transaction?
  • Fraud Protection - Online and International Best Practices
  • What is a chargeback and how will I know if I received one?
  • I batched out without adding tips, what can I do?
See all 13 articles

Internal Knowledge

  • How to Provision (All)

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